TrailReady Usability Report
User Personas
Persona 1: Hannah Kim – The Nervous First-Timer
- Age: 24
- Occupation: Graduate student in
Psychology
- Location: Minneapolis, MN
- Tech Skill: Intermediate
- Hiking Experience: Beginner (only 2
short hikes)
- Goals: Understand gear needs for solo
hiking, find simple, beginner-friendly advice
- Environment: Laptop at home or school
library
- Quote: “I don’t want to spend hours
researching—I just want to know what to bring so I don’t
mess up.”
Persona 2: Diego Martinez – The Motivated Newcomer
- Age: 32
- Occupation: Tech support rep
(remote)
- Location: Denver, CO
- Tech Skill: High
- Hiking Experience: New but committed
(weekly)
- Goals: Learn about cold-weather gear,
sign up for practical advice and seasonal updates
- Environment: Uses desktop and tablet
from home
- Quote: “I want to hike smarter and be
prepared. If your site can help, I’m in.”